Clinical leadership and management in the NHS

Commission on Leadership and Management in the NHS

Commission on Leadership and Management in the NHS

Towards Distributed Leadership in the NHS?

As far back as 2005, Sir Nigel Crisp (Chief Executive of the NHS) argued for “entrepreneurial leaders” capable of bringing “vision, leadership and passion” to the NHS, and who “generate new and alternative solutions that extend the boundaries of healthcare (and) challenge factors that are growth-limiting and refuse to accept the status quo”i. Harnessing the language of entrepreneurship was a cl...

Morality and Markets in the NHS

Since its establishment in 1948, the history of the National Health Service (NHS) has been characterized by organisational turbulence and system reform. At the same time, progress in science, medicine and technology throughout the western world have revolutionized the delivery of healthcare. The NHS has become a much loved, if much critiqued, national treasure. It is against this backdrop that ...

“investigating the relationship between knowledge management and customer satisfaction considering to the e-services”

چکیده : این مطالعه تاثیر مدیریت دانش بر رضایتمندی مشتریان با توجه به خدمات الکترونیک در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان را مورد بررسی قرار می دهد. جامعه آماری این تحقیق مدیران، سرپرستان و کارشناسان مشغول به کار در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان بوده که مجموعا 94 نفر می باشند. برای تعیین حداقل نمونه از جدول مورگان استفاده شده است. که با توجه به جدول ...